• The Lounge
  • Posts
  • Can AI Transform Your Healthcare Startup?

Can AI Transform Your Healthcare Startup?

Pivot from internist to surgeon? / Optimism rising, inflation persistent / Is healthcare marketing essential for health IT?

The LOUNGE - A Newsletter for Savvy Physicians

We scour the net, selecting the most pertinent articles for the busy doc so you don’t have to! Here’s what kept our focus this week…

  • ChatGPT excels at generating a wide range of creative content, making it perfect for engaging patient education and marketing.

  • Discover the unexpected journey from medical student to surgeon through the corridors of Bellevue Hospital.

  • The Bureau of Labor Statistics will soon release the latest Consumer Price Index, which may shed light on future inflation trends.

  • Marketing IT solutions to healthcare organizations involves navigating multiple gatekeepers, each with the power to reject proposals.

  • Is your organization prepared for the cultural transformation needed to embrace AI?

  • Is your company leveraging its potential to make a game-changing impact on society?


Decoding Success: Dr. Erika Kappes' Journey to a Thriving Concierge Medical Practice

Dr. Mike Woo-Ming interviews Dr. Erika Kappes, a psychiatrist and successful concierge practice owner, sharing insights on starting a medical practice. Dr. Kappes emphasizes vision, mentorship, and team building, offering strategies for hiring, leadership, and financial management. Her passion and advice inspire physicians seeking entrepreneurship or non-clinical careers, providing guidance for building a fulfilling medical practice.


Running a healthcare startup is challenging, but AI tools are becoming indispensable assets for physician entrepreneurs. In 2024, three standout AI tools—ChatGPT, Jasper AI, and Notion AI—offer diverse functionalities to boost your startup's performance. ChatGPT is ideal for generating creative content like social media posts and blog outlines. Jasper AI specializes in crafting high-converting marketing copy for websites and ads. Notion AI integrates AI-powered writing assistance directly into your project management workflow, enhancing efficiency. Choosing the right tool depends on your specific needs and budget, with ChatGPT providing a free tier, Jasper AI focusing on conversions, and Notion AI offering seamless integration. Leveraging these tools can free up time, facilitate data-driven decisions, and deepen customer engagement, setting the stage for sustainable growth and innovation.

Dr. Carol Scott-Conner recounts her journey through medical school in 1974, detailing her transformative experience during third-year rotations. Initially set on becoming an internist, she found herself unexpectedly drawn to surgery after a rigorous stint at Bellevue Hospital’s trauma service. Her rotations in internal medicine, pediatrics, OB-GYN, and psychiatry exposed her to the harsh realities and limitations of medical treatment at the time. Despite her initial plans, she excelled in surgery, achieving top grades and finding her true calling. This realization was cemented by her performance in the USMLE exams, leading her to pursue a career in surgery without regret.

Support Our Sponsor: Student Loan Planner
Concerned about medical student loans? It's time for a custom action plan. Talk with these experts who've helped over 11,000 borrowers take on $2.5 billion in student debt. Book your meeting today!

Small-business optimism rose for the first time in 2024, but inflation continues to be a significant concern. The National Federation of Independent Business's (NFIB) Small Business Optimism Index increased to 89.7 in April, yet remains well below its 50-year average of 98. Inflation remains the top issue for 22% of business owners, even though this figure has decreased slightly. High costs, including wages, are pressuring businesses as they try to retain and attract employees. Despite thes e challenges, there are positive signs: sales expectations have improved, and fewer owners plan to raise prices. The upcoming Consumer Price Index report could provide further insight into inflation trends.

John Lynn discusses the complexities of healthcare marketing, as highlighted at the Swaay.Health Live conference. He emphasizes the numerous gatekeepers in healthcare organizations, making it challenging for marketers to get approval for IT solutions. Despite these hurdles, effective healthcare marketing is crucial for promoting innovations that can significantly improve patient care. The shift towards value-based care has turned many health IT solutions into marketing platforms aimed at influencing patient behavior and reducing no-shows. Lynn underscores the importance of skilled healthcare marketers in navigating these challenges and driving essential changes in the industry. The conference left attendees inspired, highlighting the dedication of healthcare marketers to enhancing the lives of patients and providers.

For companies looking to integrate AI into their operations, managing technology implementation is just the beginning. According to Jeremie Brecheisen, a successful AI adoption requires a profound cultural shift centered on trust between leaders and employees. Leaders must navigate an ever-evolving landscape of AI tools and foster a workplace culture that supports and embraces AI experimentation and use. Without this foundational trust, AI initiatives are unlikely to succeed, regardless of their scale or significance. The research underscores the importance of building a supportive environment where employees feel confident in AI's role in their workflow.

Businesses have the potential to address systemic issues such as inequality, public health crises, and climate challenges. A collaboration between BlackRock, Commonwealth, and the nation's largest payroll processor has led to initiatives that help employees build emergency savings. According to a recent Edelman survey, over 70% of people believe businesses can positively impact societal issues if they allocate resources effectively. Moreover, up to 30% of respondents think businesses could have a "game-changing" impact. This cooperative effort illustrates how strategic partnerships can empower employees and foster financial security, showcasing a model for other organizations to follow.



Like the newsletter? Share it with someone you know! If you have any feedback or suggestions for future issues, please don’t hesitate to reach out!

"Entrepreneurship is about creating change, not just companies."

Mark Zuckerberg